Digital Oversight Commission functions as an independent self-managing organisation that resolves disputes between brokers and their customers. Our work is supported by a group of trading experts, legal professionals, and industry specialists who analyse each case from multiple perspectives. Thanks to this broad expertise, we are able to accredit companies, identify the root causes of conflicts, and deliver balanced decisions that aim to meet the interests of all parties involved.
Brokers committed to maintaining transparency and providing dependable, high-quality services are eligible to join our regulated crypto community. It is essential to note that every member undergoes a comprehensive evaluation not only during the certification process but also through ongoing, periodic reviews to ensure continued compliance with our standards.
Strict certification of all member brokers to offer meaningful value to traders by enabling them to choose from responsible service providers.
Setting our own standards for members to follow in order to improve the work experience of traders in the financial markets.
Adherence to principles of prompt processing of requests with the goal of providing fair and qualified responses within 5 business days.
Protecting the interests of the relevant party by issuing a predetermined compensation if all conditions for its payment are met.
Professional Services
Our team of highly qualified specialists acts as independent experts in the event of conflicts between traders and brokers. All situations undergo a comprehensive assessment, taking into account individual circumstances and our general principles, ensuring informed and fair decisions.
Brokers are only awarded certificates after they pass a comprehensive assessment. This includes a review of their operations and compliance with ethical standards. Their activities are subsequently monitored to ensure continued compliance with regulations and rules.
Clients of our member brokers can count on us to create a safe environment where they receive fair treatment from their service providers. This is ensured, among other things, by our team providing comprehensive support in the event of conflicts or violations committed against them.
All situations undergo a methodical assessment, taking into account the arguments of both parties, the terms of the relationship between the broker and the client, and other circumstances. This allows us to conduct a comprehensive analysis and reach a decision that is fair to both parties.
